Rider information

See our guide for first-time riders with tips on how to plan your route, make a vehicle reservation and more.

Learn about how we're providing equal access to our riders with disabilities. Find information about discounted fares, service animals and more.

Learn about our medical preferential loading policy, which provides customers with medical conditions an exemption from the standard “first-come, first-served” policy.

Find information about driving commercial and oversized vehicles onto Washington State Ferries.

Find out what you can bring aboard our vessels and learn about prohibited items.

Our Anacortes/Friday Harbor/Sidney, British Columbia route is out of service until at least spring 2030 due to vessel availability constraints. 

Find out how we how we will expand service starting in June 2025 and operate if a ferry becomes unavailable.

Learn about the steps we take to ensure the safety and security of our passengers, including the roles of all riders and those driving a vehicle onto a ferry.

Find out how to hold special occasions aboard Washington State Ferries, get preferential loading for carpools and vanpools or how to travel with a school group.