Rider updates
Find out how we how we will expand service starting in June 2025 and operate if a ferry becomes unavailable.
Service Contingency Plan
We released an updated Service Contingency Plan (PDF 2.4MB) in May 2025. It explains how we will restore service to three routes starting in June 2025. The plan also describes what we will do if a ferry becomes unavailable. This could happen because of crew shortages or unexpected problems with a vessel or terminal. Our goal is to be honest with customers by clearly showing how will provide as much service as possible. The plan is an update to our 2024 Service Contingency Plan (PDF 832KB), which provided a framework for service decisions over the coming years.
These service contingency plans replace our 2022 COVID-19 Service Restoration Plan (PDF 794KB) and its 2023 Update (PDF 1MB). Those earlier plans outlined how we would increase service to meet growing demand as we recovered from the COVID-19 pandemic. They also addressed ongoing challenges with crew and vessel availability.
Slow down on ice and snow.
It's easier to skid or lose control traveling at higher speeds. Give yourself more time to stop.
Carry chains, practice installing them.
Winter conditions could mean chains are required on your route. Practice putting them on your vehicle ahead of time.
Pack your winter car kit.
Carry extra supplies like warm clothing, ice scraper and brush, jumper cables and other emergency items.