Information technology strategic focus areas & goals

Our latest information technology plan is listed below, in accordance with the Washington State Office of the Chief Information Office Policy 112.

Vision

An innovative technology enterprise enabling a safe, sustainable, and integrated multimodal transportation system for Washington travelers.

Mission 

We provide secure, reliable, and cost-effective technology solutions that enable transportation options to improve communities and economic vitality for people and businesses.

IT strategic focus areas

Continuous modernization

Agency goal alignment:  Practical Solutions

• Modernize and lifecycle manage hardware, software, data and application services.  
• Establish a premier technology brokered services program.
• Manage Assets.
• Migrate to cloud solutions.

Cybersecurity & data privacy

Agency goal alignment:  Practical Solutions

• Enable a posture that increases security and reduces risk.
• Respond to and recover from cyber incidents.
• Promote IT resilience.
• Advance security culture.

Leadership

Agency goal alignment:  Workforce Development

• Develop and inspire an innovative, customer service-focused technology team ready to support current and future needs.

Governance

​Agency goal alignment:  Inclusion

• Establish and administer an Enterprise Technology Board (ETB) for oversight of IT, OT and Design-Build systems.
• Develop and implement policies and strategies for business-driven solutions.

Project management

Agency goal alignment:  Inclusion & Practical Solutions

• Establish and administer an Enterprise Technology Project Management Office.
• Facilitate value-added, cost-effective solutions to meet ongoing business needs.