Information technology strategic focus areas & goals

Our latest information technology plan is listed below, in accordance with the Washington State Office of the Chief Information Office Policy 112.

Vision

An innovative technology enterprise enabling a safe, sustainable, and integrated multimodal transportation system for Washington travelers.

Mission 

We provide secure, reliable, and cost-effective technology solutions that enable transportation options to improve communities and economic vitality for people and businesses.

IT strategic focus areas

Continuous modernization

Agency goal alignment: Resilience 

• Modernize and lifecycle manage hardware, software, data and application services.  
• Establish a premier technology brokered services program.
• Cloud enabled solutions.

Cybersecurity & data privacy

Agency goal alignment: Resilience

• Enable a posture that increases security and reduces risk.
• Respond to and recover from cyber incidents.
• Promote IT/OT resilience.
• Advance security culture.

Leadership

Agency goal alignment: Workforce Development

• Promote a diverse, equitable, inclusive, and innovative, customer service-focused team.  Recognize and support one another. Provide opportunities for learning and professional development.

Governance

​Agency goal alignment: Diversity, Equity and Inclusion

• Administer the Enterprise Technology Board (ETB) for oversight of IT, OT and Design-Build systems.
• Develop and implement policies and strategies for business-driven solutions.

Project management

Agency goal alignment:  Diversity, Equity, & Inclusion/Resilience

• Use project management principles for value-added, cost-effective solutions to meet ongoing business needs.
• Administer an Enterprise Technology Project Management Office (ETPMO).