Americans with Disabilities Act (ADA)

In compliance with Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, it is the policy of WSDOT to assure that no person with a disability shall be excluded from participation in, be denied the benefits of, or otherwise discriminated against under any of its programs, services or activities solely based on that disability.

File an ADA complaint

It is our intent to resolve discrimination complaints expediently and equitably. Any person who believes their ADA protection has been violated may file a complaint with our Office of Equal Opportunity (OEO) by the following methods:

Email: wsdotada@wsdot.wa.gov

Phone: 855-362-4ADA (4232) (Toll free)

Persons who are deaf or hard of hearing may make a request by calling the Washington State Relay at 711.

Mail: Gary Sea
Acting ADA External Compliance Coordinator
External ADA Program Analyst
Washington State Department of Transportation
310 Maple Park Avenue SE
P.O. Box 47300
Olympia, WA 98504-7300

The complaint should be submitted by the grievant or the grievant’s designee as soon as possible but no later than 60 calendar days after the alleged violation.

Within 15 calendar days of receiving the complaint, the ADA External Compliance Coordinator or designee will meet with the complainant to discuss the complaint and possible resolutions. If the issue cannot be resolved during the meeting, the complainant will be notified of next steps towards resolution. All written complaints received will be retained by WSDOT for at least three years.

The individual's right to prompt and equitable resolution of the complaint must not be impaired by his/her pursuit of other remedies, such as the filing of a complaint with the Federal Highway Administration (FHWA), Federal Transit Administration (FTA) or other appropriate federal or state agency. Furthermore, the filing of a lawsuit in state or federal district court can occur at any time. The use of this complaint resolution procedure is not a prerequisite to the pursuit of other remedies.

Report an ADA issue

If you would like to report an ADA issue that you would like to see resolved, please email wsdotada@wsdot.wa.gov, or call toll free 855-362-4ADA (4232).

Request for Public Accommodations or Reasonable Modifications

WSDOT will modify its policies, practices and procedures to ensure individuals with disabilities have an equal opportunity to participate in programs, services or activities unless the modification would be a fundamental alteration, creates a safety concern or is not otherwise required by the ADA.

Requests can be made to any WSDOT employee or, if materials in alternative format are required, please contact wsdotada@wsdot.wa.gov or by calling toll free 855-362-4ADA (4232).

ADA Transition Plan and Annual Report

WSDOT’s ADA Transition Plan and Annual Report are available at the following links:

8,683 animals crossed the Snoqualmie Pass East Project area

as recorded by WSDOT and partners in 2020 and 2021.

46% increase in Amtrak Cascades ridership to 251,000 passengers

in 2021 compared to 172,000 in 2020.

Nine wetland and stream mitigation sites across 32.7 acres added

to our monitoring program in 2021 to help offset climate change impacts.