1. Home
  2. Travel
  3. Ferries
  4. About us
  5. Ferries accountability

Ferries accountability and service data

As part of our effort to improve accountability, Washington State Ferries posts on-time performance, ridership and farebox recovery data, as well as investigation reports.

On-time performance and ridership data dashboard

We maintain a data dashboard that provides public access to information regarding on-time performance and ridership. There you can find historical on-time performance data, daily ridership and ridership by sailing. Monthly reports for on-time performance, along with quarterly and annual ridership reports can be found below.

Farebox recovery

Our Route Statements For Fiscal Years 2018 to 2023 (PDF 4.1MB) report contains information regarding cost, ridership and revenue trends over the past five years. The route statements appearing after the analysis show ridership, revenue and cost data for each route, culminating in a "farebox recovery ratio," or what percentage of the route's total costs are paid for by customer fares.

Investigation reports

Read investigation reports on recent significant incidents involving Washington State Ferries, including findings and recommendations to prevent them from happening again.

On-time performance reports

Washington State Ferries posts on-time performance reports for all routes each month.

Ridership data

View quarterly and annual reports containing Washington State Ferries ridership data.

Ferries Facts

WSF is the largest operating public ferry system in the US! How cool is that?

 Website feedback: Tell us how we're doing.

Highlights from the Gray Notebook

166,800 electric vehicle

registrations in Washington in 2023, up from 114,600 in 2022.

87 wetland compensation sites

actively monitored on 918 acres in 2023.

25,000 safe animal crossings

in the Snoqualmie Pass East Project area since 2014.