|Coordinated Management Response to
Performance Audit on Toll Collection System
|Response (pdf 304 kb)|
|Expert Review Panel for WSDOT Tolling
Toll collection rates in Washington state
|Report (pdf 124kb)|
|Managing our statewide tolling system January 2016||Fact sheet (pdf 2.3 mb)|
|WSDOT Toll Division Annual Report FY 2015||Report (pdf 5.6 mb)|
|WSDOT Toll Division Annual Report FY 2014||Report (pdf 5.8 mb)|
|WSDOT Toll Division Annual Report FY 2013||Report (pdf 3.8 mb)|
|2013 Toll Division Operational Review||Report (pdf 1.2 mb)
Appendices (pdf 3.6 mb)
|SR 520 Toll Operations & Traffic Performance Summary Report 2012
||Download (pdf 1 mb)|
|Summary of Settlement Agreement
WSDOT & Electronic Transaction Consultants Corporation
|Download (pdf 89 kb)|
|Draft Auditor Memo on Tolling
||Download (pdf 0.94 mb)|
|ERP Preliminary Findings & Recommendations
||Download (pdf 1.01 mb)|
|WSDOT Toll Signing Design Guidance
Provides instruction and guidance for preparing contract plans, special provisions and estimate packages for highway construction projects.
|Download (pdf 1.23 mb)|
|Social Service Resources||Materials|
|Paying your Pay By Mail toll bill
A guide that explains how photo toll bills are generated, how to pay them and how to avoid additional charges.
|Download (pdf 142 kb)|
|How Tolling Works and How to Pay Toll Handout
A guide that explains ways to pay toll, how tolling works, and how to open an account.
|Download (pdf 190 kb)|
|How To Pay Your Toll Bill
Information about how to pay a toll bill in Spanish, Vietnamese, Chinese, Russian, Japanese, and Korean.
|Responding To A Notice of Civil Penalty
Information about responding to a notice of civil penalty in Spanish, Vietnamese, Chinese, Russian, Japanese, and Korean.