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Analysis of Web-Based WSDOT Traveler Information: Testing Users' Information Retrieval Strategies

Description: This report details the findings of a usability study for the Washington State Department of Transportation (WSDOT) of traffic and weather information on the Web. The purpose of this test was to examine the user experience associated with retrieving traveler information, such as road conditions, traffic congestion, pass information, construction, and weather, from the WSDOT Traffic and Weather site.

  • Date Published: September, 2002
  • Publication Number: WA-RD 552.1
  • Last Modified: April 27, 2007
  • Authors: Geoffrey Sauer, Emma Rose, Beth E. Kolko, Mark Haselkorn.
  • Originator: Washington State Transportation Center (TRAC)
  • # of Pages: 62 p., 2,142 KB (PDF)
  • Subject: Advanced traveler information systems, Construction, Information retrieval, Testing, Traffic, Traffic congestion, Weather, Websites (Information retrieval)
  • Keywords: Access management, land use, economic impacts.
  • Related Publications:


This abstract was last modified April 29, 2008