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Amtrak Cascades Performance Reports

 

2012 Annual Performance Report (pdf 386 kb)




Performance Report Outline 

Performance Report Outline


Table of Contents for Amtrak Cascades 2012 Performance Report. 

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Dashboard

  2012 Performance Dashboard


The dashboard compares monthly ridership for three years; 2006-2012 on-time performance; annual ticket revenues by train; and total operating costs, revenues, and farebox recovery rate for 2006-2012. 

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Performance Summary by Train

  2012 Performance Summary by Train


Amtrak Cascades consists of 11 daily trains. This graphic combines each train's schedule with its performance, including ridership, ticket revenues, and on-time performance.

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 Annual Ridership by Funding Partners

  1994-2012 Annual Ridership by Funding Partners


Annual ridership for 2012 was 836,000. This chart shows a breakdown of ridership by funding partner. 

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Monthly Ridership 

  2010-2012 Monthly Ridership


This line chart compares 2010, 2011, and 2012 monthly ridership.

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Station On-Offs 

  2012 Station On-Offs


Station on-offs show the number of passengers that got on and off at each station on the corridor in 2012.

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Ticket Revenues by Funding Partners

  1996-2012 Ticket Revenues by Funding Partners


Ticket revenues by funding partner for 1996 to 2012 show a steady growth.

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Monthly Ticket Revenues

  2010-2012 Monthly Ticket Revenues


Monthly ticket revenues compare 2010, 2011, and 2012. Although 2012 had less ticket revenues for some months, the annual total shows a less than 1 percent increase over 2011 and a 6 percent increase over 2010.

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Annual Ticket Revenues by Train

  2012 Annual Ticket Revenues by Train


This bar chart shows the ticket revenues earned by train number.

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Annual Ticket Revenues by City Pair

  2012 Annual Ticket Revenues by City Pairs


Two pie charts - one pie chart breaks out the ticket revenues for the top six city pairs vs. all other city pairs; and the other pie chart depicts the ticket revenues and percent of ticket revenues for the top six city pairs.

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Annual Ticket Revenues by Station 

  2012 Annual Ticket Revenues by Station


This bar chart shows the ticket revenues earned by station. A passenger ticket is related to two stations - the origin and the destination. Ticket revenues for each ticket are split equally between the origin and the destination.

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2011 Annual Performance Report (pdf 3 mb)

 

Customer Service Data

Amtrak Cascades Customer Service Index score is holding steady at 90 percent and is comparatively one of the highest scores nationally in relation to all Amtrak‚Äôs routes.