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Successful new ferry reservation system expands June 13

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Date:  Monday, June 11, 2012

Contact: Susan Harris-Huether, WSF senior programs manager, 206-515-3460 (Seattle)

SEATTLE – Washington State Ferries’ new Save A Spot vehicle reservation system is expanding to the Port Townsend/Coupeville route and for business/commercial customers on the Anacortes/San Juan Islands routes on Wednesday, June 13.

The new reservation system provides more predictable and convenient travel for ferry customers. Save A Spot was an instant hit after it premiered on the Anacortes/Sidney, British Columbia route June 4.

“I’m very pleased with how things have gone with the new reservations system so far,” said David Moseley, assistant secretary, ferries division, for the Washington State Department of Transportation. “Customers have made over 3,000 reservations already, just in the first week on one route. We’re excited to be expanding to two more routes this week.”

The reservation service isn’t just convenient for passengers; it reduces or eliminates traffic congestion on roads leading to terminals, reduces air pollution from idling vehicles, saves taxpayer dollars by easing the need for terminal expansion and saves the state money on traffic control and holding-area maintenance.

“Our customers on the Port Townsend/Coupeville route have let us know they want to be able to make reservations as soon as possible for summer travel,” said George Capacci, deputy director of operations and construction for WSF. “We’re glad that we’ll be able to offer them that option starting this Wednesday, as well as for business customers in the San Juan Islands.”

Anacortes/Sidney customers have already been enjoying the improvements in the new reservation system, including:

  • Reservations up to six months in advance
  • Flexibility to change or cancel a reservation with no penalty up until 24 hours prior to sailing
  • Electronic account profile for faster transactions

Beginning Sunday, June 17, the first day customers can redeem reservations made through the new system, they’ll enjoy even more benefits, including:

  • Deposits for missed reservations may be applied toward travel from the same terminal later that day.
  • Barcoded confirmations will speed up transactions at the terminals.

To learn more about the new system, visit the Save A Spot Web page and read answers to frequently asked questions about the new system.

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