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Contacting Washington State Ferries

Find answers to your questions
Brochure Request

Customer Feedback Form

Lose something on a ferry?
Call 206.515.3439

Our mailing address:
Washington State Ferries
2901 Third Avenue Suite 500
Seattle WA 98121-3014 

Business Number: 206.515.3400

Ferry Information:


Out of State: 206.464.6400
Seattle: 206.464.6400 

Vehicle reservations are available by phone 7 days a week between the hours of 5:00am until 8:15pm.

  • Seattle: 206.464.6400
  • Statewide: 1.888.808.7977 (WA & B.C.)
  • Out of State: 206.464.6400 (WA & B.C.)

Disabled Person Information

Persons with disabilities may request information be prepared and supplied in alternate forms by calling:

  • 206.515.3460

Persons with hearing or vision impairments may call one of the following numbers:

  • 1.800.833.6385 (Tele-Braille)
  • 1.800.833.6384 (Voice)  extension 3460 

Have a question about Wave2Go?

       Send us an email at

       Or call: 206.515.3446

Need to request a refund?

Operations Revenue Collection

Senior Customer Programs Manager

Susan Harris

Public Disclosure

Request disclosure of public records.