Service Contingency Plan
Find out how we will provide service during unexpected disruptions.
We released an updated Service Contingency Plan (PDF 1.8MB) in April 2026. The plan describes what we will do if a ferry becomes unavailable. This could happen because of unexpected problems with a vessel or terminal or a crew shortage. Our goal is to be honest with customers by clearly showing how we will provide as much service as possible.
The plan is an update to our 2025 Service Contingency Plan (PDF 2.3MB), which provided a framework for service decisions over the coming years, including the restoration of service to three routes in mid-2025.
View previous service plans:
Slow down – lives are on the line.
Drive the posted speeds, they’re there for your safety.
Phone down, eyes up.
Pay attention – both to workers directing you and to surrounding traffic.
Stay calm
Expect delays, leave early or take an alternate route if possible; no appointment is worth risking someone’s life.