WSDOT Manual Modernization, Vol. 1: Scoping

The Washington State Department of Transportation (WSDOT) maintains several manuals that provide technical policy and procedures. These manuals are produced separately and published in PDF format. As part of a Practical Solutions Accelerated Innovation Deployment (PS AID) Project, WSDOT undertook an effort to explore improvements to the management of agency manuals in order to:

  • Sustain/improve access to manual content and interactive capability;
  • Streamline improvements to manual content and expedite delivery;
  • Connect process to resources to do the work – e.g. hyperlinks to data resources;
  • Support robust search – e.g. going beyond a straight text match by integrating use of synonyms, use of faceted search;
  • Manage versions of content and find them as needed;
  • Implement effective security for protected content; and
  • Provide open access for content that is not sensitive/protected.

This report summarizes the efforts to identify improvement needs, develop business requirements for manual production, publication, and use; and, scope a pilot project. Volume 2 summarizes the work done to develop and test a pilot site.

Publication Date: 
Tuesday, August 6, 2019
Publication Number: 
WA-RD 896.6
Last modified: 
12/13/2019 - 07:43
Frances D. Harrison
Spy Pond Partners, LLC
Number of Pages: 
Manuals, Modernization, State departments of transportation, Procedures, Information organization, Information management, Websites (Information retrieval), Information dissemination, Web applications, Data sharing.