Getting to and leaving Colman Dock

Address: Pier 52, 801 Alaskan Way, Seattle 

Updated: July 2, 2021

We’d like to make your trip to and from Colman Dock in downtown Seattle as easy as possible. Colman Dock, located on the Seattle Waterfront, is where you access Washington State Ferries to Bainbridge Island and Bremerton. You can also ride passenger-only ferries between several destinations from adjoining Pier 50, using the King County Water Taxi or Kitsap Transit.

As you may know, Colman Dock is under construction, with all work to be complete in 2023. We are maintaining all ferry service during construction. Please be alert to construction activities while entering and exiting Colman Dock. Since May 2021, all Bainbridge Island passengers use Slip 3 and Bremerton passengers use Slip 1. Check our real-time map and vessel tracker to see if your boat is on time. You can get information about current conditions on the Seattle/Bainbridge Island and Seattle/Bremerton routes on Twitter or sign up for route alerts by email or text.

Aerial photo of Colman Dock in Seattle

This aerial shot of Pier 52, from June 2021, shows construction underway on the Colman Dock terminal building and vehicle holding lanes. The pedestrian walkway over Alaskan Way is at left and Pier 50, for the King County Water Taxi and Kitsap Transit, is at the top right. 

You can review information for your mode of travel or accessibility questions:  

See our first-time riders information if you’re new to our ferry system.

Driving

Getting to Colman Dock and onto the ferries

  • Enter at South Jackson Street and Alaskan Way into the temporary vehicle holding area at Pier 48. Please watch for signage to queue for Bainbridge Island or Bremerton.
  • From this holding area, drivers will be directed to the toll booth for ticketing.
  • There is significant congestion along the busy Seattle waterfront. Check traffic conditions before you get in your vehicle, and be prepared to add up to 30 minutes of additional travel time to reach Colman Dock.  

Leaving Colman Dock after disembarking a ferry

  • All vehicles will be directed to the Yesler Way exit.
  • From the Yesler Way exit you can turn left, right or go straight to reach other local streets.
  • To reach Interstate 5 you can turn right and follow the signs.
  • We will update this information when the Marion Street exit is open later in 2021.

Walking

Getting to Colman Dock and onto the ferries

  • Colman Dock access: at Pier 52, on Alaskan Way between Marion and Columbia Streets.
  • Access to terminal building: Customers have several options to enter and exit the new passenger building:
    • A temporary pedestrian bridge begins at First Avenue and Columbia Street and continues to ticketing and into the passenger building. An enclosed walkway connects the temporary pedestrian bridge to the passenger building. During busy times, customers will queue in the walkway, with separate lines for Bainbridge Island and Bremerton passengers.
    • Stairs on Alaskan Way near Columbia Street lead up to the enclosed walkway into the passenger building.
    • Elevators and stairs at the southwest corner of Pier 50 near the new King County Water Taxi and Kitsap Fast Ferry terminal lead up to a pedestrian bridge into the passenger building.
  • Tickets 
    • To save time, you may purchase tickets in advance online.
    • A staffed ticket booth and self-serve kiosks are located in the enclosed walkway that leads into the passenger building. There is an additional self-serve kiosk within the passenger building.
    • The staffed ticket booth is the only place to purchase tickets with cash.
  • Tips for walk-on passengers
    • There is limited passenger waiting space inside the terminal building during construction. Please arrive about 10 minutes before your scheduled sailing. You’ll find plenty of seating on the ferry itself, with accommodations of 1,500 to 2,500 passengers depending on the vessel.
    • The only time we approach full walk-on capacity is during major events such as a sports team playoff or series championship games. 

Leaving Colman Dock after disembarking a ferry

  • Disembark ferry to passenger building to either the temporary pedestrian bridge to First Avenue and Marion Street or down to Alaskan Way via stairs or elevator.

Biking

Getting to Colman Dock and onto the ferries

  • Enter at Yesler Street to enter the toll plaza.
  • ORCA card holders may use the ORCA card reader on either the south or north sides of the toll plaza. All other riders must enter through the toll plaza.
  • There are designated holding lanes for bicycles going to either Bainbridge Island or Bremerton. Please watch for signs or speak with our staff to ensure that you queue in the correct holding lane.
  • For your safety, it is critical that bicycle riders follow all signs and stay in designated holding lanes and bicycle pathways when traveling to and from the ferry. We appreciate your cooperation and patience.   
  • Bicycles receive priority access to all sailings, and pay the round-trip passenger fare on the Seattle-side at Colman Dock only.
  • For general bicycle route information, you can check out the city of Seattle’s bicycle routes map.

Leaving Colman Dock after disembarking a ferry

  • Disembark ferry in three separate groups, depending on preference: at the beginning, middle or end of the vehicle offloading process.
  • All bicycles will be directed to the Yesler Way exit.
  • From the Yesler Way exit you can reach other local streets.  
  • We will update this information when the Marion Street exit is open later in 2021.
  • Please follow signage and barricades to the Yesler Way exit.  Do not cut across the holding lanes or exit through the toll plaza.

Information for passengers with disabilities

We are committed to providing equal access to our riders with disabilities. Colman Dock is a temporary construction zone that provides equal access for our customers with disabilities, as required by the ADA. When the project is complete, there will also be an additional set of elevators closer to Alaskan Way. Discount tickets for passengers with disabilities are now available at all ticket booths, self-serve kiosks and online.

Getting to Colman Dock

  • Accessible drop off location
    • There is a designated ADA Loading Zone to the north of the ferry terminal on the west side of Alaskan Way near Madison Street and the Seattle Fire Station.
  • Access to the terminal building from Alaskan Way
    • The sidewalk along the west side of Alaskan Way is ADA accessible. There is construction in this area, but the sidewalk remains open and leads to both the passenger-only ferries and the elevator up to the Colman Dock terminal.
  • Access to the terminal building from First Avenue and Columbia Street
    • A temporary pedestrian bridge begins at First Avenue and Columbia Street and continues to ticketing and into the passenger building. An enclosed walkway connects the temporary pedestrian bridge to the passenger building. During busy times, customers will queue in the walkway, with separate lines for Bainbridge Island and Bremerton passengers.
  • Elevator access to the terminal building 
    • From the ADA Loading Zone, the sidewalk provides access to the elevator located at the passenger-only ferry terminal, south at Pier 50. Signs direct passengers to the elevator at the passenger-only ferry terminal. Take the elevator to the upper level and cross the pedestrian bridge to the new terminal area.
  • Discount tickets
    • Passengers with disabilities may purchase discount tickets, now available at the ticket booths, all self-serve kiosks and online.

Leaving Colman Dock

  • After disembarking the ferry
    • Travel along accessible route to the passenger building.
    • To reach First Avenue and Columbia Street you can take the covered, temporary pedestrian bridge from the terminal.
    • To reach Alaskan Way, follow signs to the elevator across the open, pedestrian bridge to the elevator.  
  • Accessible pick-up location
    • There is a designated ADA Loading Zone to the north of the ferry terminal on the west side of Alaskan Way near Madison Street and the Seattle Fire Station.

Priority loading

  • As needed, terminal attendants will provide priority loading for emergency vehicles and customers with medical priority loading status.
  • Registered vanpools, medical access vehicles and motorcycles have priority access to the toll plaza from Pier 48 during busy times.
  • Registered vanpools receive priority loading onto the ferry whenever possible. 
  • Bainbridge Island motorcycles wait in southern most lanes and load the ferry after bicycles. 
  • Bremerton motorcycles wait in the northern most lanes and load the ferry after bicycles. 

Attendants

Passengers who need to travel with an attendant aboard the ferries can get a personal care attendant endorsement on their WSF Disability Travel Permit, Regional Reduced Fare Permit (RRFP), or Disability Identification Card. This endorsement will allow the attendant free passenger fare. If the attendant is driving a vehicle, the vehicle fare still must be paid. 

More information on how to apply for the RRFP can be found here:

https://kingcounty.gov/depts/transportation/metro/travel-options/accessible/reduced-fare-permit.aspx

Service Animals

Washington State Ferries allows service animals in all public areas of the terminals and vessels, as required by state and federal law. Employees are authorized to inquire whether the animal is a service animal for a person with a disability and what task or service the animal is trained to perform. Owners must be in control of their animals at all times.

For more information and to apply for the WSF Disability Travel Permit, please contact Washington State Ferries Customer Service at 888-808-7977.