Toll bill payment options

Pay Toll Bill OnlineGood To Go! customer sign in 1-866-936-8246

How do Pay As You Go accounts work?

When you open a Pay As You Go account, you provide a credit card that tolls will be charged to twice a month. Your balance will appear to be negative before the date your card is charged. 

How do pre-paid Good To Go! accounts work?

When you open a pre-paid account, you deposit $30 to cover future tolls and passes. The account is automatically refilled when the balance gets low.

How auto pay works:

  • Your account starts with a balance of $30 which funds future tolls.
  • When your account reaches a low balance of $8, your credit or debit card is automatically billed another $30 to refill your account. 
  • You may adjust these balances to a higher amount if you prefer.

Other payment options:

If you choose not to use auto pay, then you must monitor your account to ensure that there is always a positive balance. If your account balance goes below $0, you will be sent a toll bill in the mail that is not linked to your account. You will need to call us to reactivate your account, add funds, and link the toll bill to your account.

It may be up to 10 days between the time you use a tolled facility and when the toll appears on your account.

One-Time Manual Payments:

  • We’ll send you a low balance notification when you reach $8, but it’s up to you to add funds to your account to keep a positive balance.

Date-Based Recurring Payments:

  • You may set up date-based payments to occur twice a month.
  • This option is only available through a bank account direct transfer (ACH payment). Electronic check (ACH) authorization form (pdf 201 kb)
  • Payments only occur when your account balance is below an amount of your choosing. 
  • Your account will not automatically replenish when it reaches a low balance. It only refills on specific dates. If the account balance goes below $0, you will be sent a notification.

Cash Payments:

  • If you prefer to fund your account using cash you will need to visit our walk-in customer service center when it reopens.
  • Your account will not automatically replenish when it reaches a low balance. It will be up to you to add funds to your account to keep a positive balance.

We do not recommend third-party bill pay services. 

Make all payments directly through MyGoodToGo.com to ensure your payment reaches us on time.

  • Private bill pay apps and services cannot guarantee instant payments. Payments made in this way may take a week or more to reach us. Plan ahead to prevent late fees or negative account balances.
  • We cannot guarantee that private payment services will correctly send payments in a way that we can process.
  • Know that Good To Go! has not officially partnered with any third-party payment websites, apps, or services. Be on the alert of any websites using the Good To Go! logo other than wsdot.wa.gov or MyGoodToGo.com.
  • Never enter personal financial information online unless you have verified that you are using a trustworthy financial institution.

How to stay Good To Go!

  • Keep your account up to date. Tell us when your address, contact info, or credit card changes by updating your account online.
  • Make sure to update your account when you buy or sell vehicles, or get a new license plate.  
  • Do not let your account balance go below $0 if you have a pre-paid account. If your balance remains negative after one billing cycle you will receive a toll bill in the mail at a higher rate. 
  • If you get a bill in the mail, don’t ignore it! That means there’s a problem with your account. Check online, or call us, as soon as possible to fix it. 

How do I add funds to my Good To Go! account?