Planning Publications

Overview documents 

These documents overview Washington State Ferries and the services we provide, as well as our performance statistics. 

Overview and fact sheet 
We are the nation's largest ferry system, serving an average of 23.4 million riders and 10.3 million vehicles each year from 2010-2019. Learn more about our ferry system (pdf 522 kb) and the important services we provide for Washington state and the Puget Sound Region.

WSDOT Ferries Division Fleet Guide
The Fleet Guide (pdf 2.1 mb) is designed to answer vessel specific questions we are most frequently asked about our fleet of 21 ferries.

Traffic and ridership statistics
We post ferry traffic and ridership statistics by route, passenger type, and vehicle type. Annual and quarterly reports are available.

Accountability and on-time performance
We post on-time performance statistics for all routes each month.

Plans and projects

We have a range of plans to guide the operations of our ferry system. Some of these plans lead to projects for the Ferries system. Learn about these plans and projects in this section. 

Long Range Plan
We delivered our 2040 Long Range Plan to the Legislature on Jan. 3, 2019 to create a vision for the future of the ferry system and provide guidance for services and investments through 2040.

COVID Response Service Plan 
Learn how phased service changes (pdf 166 kb) may be added to reduced sailing schedules put in place in spring 2020 due to the COVID-19 pandemic.

2019 Alternative Service Plan 
In years prior to the COVID-19 pandemic, our Alternate Service Plan (pdf 842 kb) outlined how we attempt to maintain as much service as possible during unexpected service disruptions.

Sustainability Action Plan

We launched our first Sustainability Action Plan 2019-2021 (pdf 752 kb) on Earth Day 2019 as one effort to implement the sustainability recommendations, goals, and actions laid out in our 2040 Long Range Plan.

Our current Sustainability Action Plan: 2021-2023 (pdf 2.1 mb) includes more action-oriented focus areas and applies the goal-setting tool of “Objectives and Key Results” to set “challenging ambitious goals with measurable results.” This is a change from our previous Plan, which helped to set a baseline for our subsequent efforts. As with the previous version, we consider the Plan to be a “living document” that will guide our sustainability efforts. Provide feedback on our current Plan by sending us an email.

Transit Asset Management Plan
The Transit Asset Management Plan (pdf 4.7 mb) documents the strategic, systematic practices of procuring, operating, inspecting, maintaining, rehabilitating and replacing capital assets. It supports our efforts to manage capital asset performance, risks and costs over their lifecycles to provide safe, cost-effective and reliable public transportation.

2013 Origin-Destination Survey
We conduct origin-destination surveys every six to seven years as a way to accurately capture and measure the travel patterns of ferry passengers.

Reports and publications

We provide reports of events, operating performance, and links to our publications in this section 

Route Statements and Analysis, Fiscal Year 2020
The Route Statements and Analysis (pdf 1.3 mb) document describes factors affecting the route statements for fiscal year 2020, and contains information regarding cost, ridership, and revenue trends over the past five years. The route statements appearing after the analysis show ridership, revenue, and cost data for each route, culminating in a "farebox recovery ratio," or what percentage of the route's total costs are paid for by customer fares.

Comparison of Operational Performance
The 2010 Comparison of Operational Performance (pdf 2.5 mb) report uses operational characteristics to demonstrate where we rank among peers in the ferry industry. It compares eight measures of performance related to transit service quality and cost-efficiency between WSF and 23 ferry operators worldwide.