Information Technology Strategic Focus Areas & Goals

Our latest information technology plan is listed below, in accordance with the Washington State Office of the Chief Information Office Policy 112.


An innovative technology enterprise enabling a safe, sustainable, and integrated multimodal transportation system for Washington travelers.


We provide secure, reliable, and cost-effective technology solutions that enable transportation options to improve communities and economic vitality for people and businesses.

IT Strategic Focus Areas

Graphic detailing the five IT strategic goals including continuous management, cyber security  & data privacy, leadership, governance and project management.

  1. Continuous Modernization
    ​Agency goal alignment:  Practical Solutions
    • Modernize and lifecycle manage hardware, software, data and application services.  
    • Establish a premier technology brokered services program.
    • Manage Assets.
    • Migrate to cloud solutions.
  2. Cybersecurity & Data Privacy
    Agency goal alignment:  Practical Solutions
    • Enable a posture that increases security and reduces risk.
    • Respond to and recover from cyber incidents.
    • Promote IT resilience.
    • Advance security culture.
  3. Leadership
    ​Agency goal alignment:  Workforce Development
    • Develop and inspire an innovative, customer service-focused technology team ready to support current and future needs.
  4. Governance
    ​Agency goal alignment:  Inclusion
    • Establish and administer an Enterprise Technology Board (ETB) for oversight of IT, OT and Design-Build systems.
    • Develop and implement policies and strategies for business-driven solutions.
  5.  Project Management
    ​Agency goal alignment:  Inclusion & Practical Solutions
    • Establish and administer an Enterprise Technology Project Management Office.
    • Facilitate value-added, cost-effective solutions to meet ongoing business needs.