Analysis of Web-Based WSDOT Traveler Information: Testing Users' Information Retrieval Strategies

This report details the findings of a usability study for the Washington State Department of Transportation (WSDOT) of traffic and weather information on the Web. The purpose of this test was to examine the user experience associated with retrieving traveler information, such as road conditions, traffic congestion, pass information, construction, and weather, from the WSDOT Traffic and Weather site.

Publication Date: 
Sunday, September 1, 2002
Publication Number: 
WA-RD 552.1
Last modified: 
10/29/2018 - 10:54
Geoffrey Sauer, Emma Rose, Beth E. Kolko, Mark Haselkorn.
Washington State Transportation Center (TRAC)
Number of Pages: 
Advanced traveler information systems, Construction, Information retrieval, Testing, Traffic, Traffic congestion, Weather, Websites (Information retrieval)