HOV Compliance Monitoring and the Evaluation of the Hero Hotline Program: Final Summary Report

This report discusses the development of recommended and alternative systems for monitoring the use of HOV lanes and compliance with HOV occupancy regulations in the Seattle metropolitan area. The report includes a state-of-the-art review of techniques for monitoring HOV lane use and the results of tests of the most promising of these techniques. In addition, the report presents a review of the existing HERO (HOV violation reporting hotline) program, including the results of a 500-person telephone survey on the public's awareness of and attitude toward the HERO program and HOV facilities in general. Finally, the report describes software written to ease the storage of HERO data and improve the reporting of HERO statistics.
Publication Date: 
Thursday, February 1, 1990
Publication Number: 
WA-RD 205.1
Last modified: 
10/12/2016 - 15:41
G. Scott Rutherford, Ruth Karla Kinchen, Mark E. Hallenbeck, Leslie N. Jacobson, Amy O'Brien.
Washington State Transportation Center (TRAC)
Number of Pages: 
Attitudes, Awareness, Compliance, Data collection, Data storage, High occupancy vehicle lanes, High occupancy vehicles, Monitoring, Public opinion, Software, State of the art studies, Surveys, Telephone, Traffic lanes, Utilization.