2018 State of Transportation

Community engagement

  • In 2017, WSDOT conducted or participated in nearly 1,000 public forums including
    • More than 400 WSDOT-hosted informational briefings and presentations
    • Nearly 300 local-agency sponsored public meetings
    • 65 project-specific open houses
    • 15 milestone events
  • In addition, WSDOT held dozens of workshops, advisory group and stakeholder meetings, conducted public surveys, as well as engaged with the public at fairs, festivals and other events

We listen, we respond

  • Social Media Outreach
    • 824,000 mobile app downloads
    • 868,600 Twitter followers
    • 72,279 Facebook likes
    • 71 million Flickr views
    • 2.3 million text messages per month
  • Proof of performance
    • Example: 2016 week-long SR 99 closure for tunneling under Alaskan Way Viaduct - with only two weeks notice:
      • Nearly 1 million social media impressions leading up to and through the closure
      • Helped drivers plan, influenced media coverage
      • Traffic was still heavy, but social media presence had noticeable effect on start and end times of peak commutes
      • Drivers altered the hours of their commute - both morning and evening commute began up to an hour earlier
Community event
Discusstion at a community event
WSDOT mobile app user