How to navigate the toll plaza

Traffic signs

There are many signs directing traffic to and through the Tacoma Narrows Bridge toll plaza. Those wishing to pay at the toll booths should follow the signs and move to the right-hand lanes past Olympic Drive so they can use Exit 8 to reach the toll booths.


How to pay tolls on the Tacoma Narrows Bridge

Tolls are collected from all vehicles traveling eastbound from Gig Harbor to Tacoma. Drivers have several options for paying tolls:

1. Stop at the toll booths, and pay with cash or credit card

  • Drivers must exit SR 16 at Exit 8 to enter the toll plaza.
  • Drivers paying tolls with credit cards must ensure they have sufficient funds and that their financial institution will honor transactions without signatures.
  • Credit card payments are not processed in real time and will not post to the credit card account for one to two days.
  • Cards listed as “DEBIT” cards, cannot be processed as a credit card transaction (including gift cards with the credit card logo), and are not accepted.

2. Open a pre-paid Good To Go! account

3. Pay By Mail

  • A photo will be taken of the license plate and a Pay By Mail toll bill will be sent to the registered vehicle owner.
  • Pay By Mail is the most expensive way to pay the toll.


What to do if you crossed the bridge without paying the toll

You can call Good To Go! customer service at 1-866-936-8246 within 72 hours and open a Short Term Account by registering your license plate and tolls will be charged directly to your credit or debit card.

If you choose not to open a Short Term Account, the registered owner of the vehicle will receive a Pay By Mail toll bill in the mail within 14 days of initially crossing the bridge.