With an increased awareness of the congestion-related impacts resulting from the occurrence of incidents, urban areas across the nation are looking to improve the management of these incidents. Seattle officials were quick to recognize the importance of efficient incident management programs and sought to improve their existing system. This document examines the incident management techniques initially considered for implementation in the Seattle area, the incident management techniques that were actually implemented, the thought processes behind the development of these programs and the overall success of the systems approach as it was applied to the development of the incident management system in the Seattle metropolitan area.
Washington State Transportation Center (TRAC)
Accident analysis, Case studies, Development, Driver information systems, Emergency response time, Highway traffic control, Incident detection, Incident management, Impacts, Plan implementation, Management, Route choice, Routes and routing, Systems analysis, Traffic congestion, Traffic incidents.