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Incident Response

Traffic Operations

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Incident Response Program

IR driving talking to stranded motorist
Incident Response or Traffic Incident Management is a team of agencies, vendors, and other resources to respond to, investigate, and clean up traffic incidents. Four to ten minutes of traffic congestion (depending on traffic volume) can result from every minute a lane remains blocked, so incidents must be detected and cleared as fast as possible to minimize the impact on congestion, especially during peak periods. The average Washington motorist spends two weeks of every year stuck in traffic so it's easy to see why the Incident Response Team (IRT) serves a crucial role in keeping Washington moving.

Responder and motorist safety are top priority.

Who do you call for assistance?
If involved in a collision, disabled vehicle, or other emergency dial 911.

Training for First Responders

WSP/WSDOT Partnership -
Traffic Incident Management is a key component in the Joint Operations Policy Statement (JOPS) (pdf 509 kb) agreement between WSDOT and the Washington State Patrol (WSP). WSDOT and WSP have established a mutual goal of safely clearing highway traffic incidents within 90 minutes. Achieving this goal requires additional partnerships with local fire and EMS services, the tow industry, the media, the insurance industry, and drivers. The purpose of establishing quick-clearance goals is to enhance motorist and responder safety and minimize congestion.

Want more information about WSDOT's Incident Response Team?

Region Counties
Phone Number
Northwest
King, Snohomish, Skagit, Whatcom & Island
(206) 440-4000
Olympic Pierce, Thurston, Grays Harbor, Mason, Kitsap, Jefferson & Clallam
(253) 548-2430 or
(253) 548-2450
Southwest Clark, Cowlitz, Lewis, Pacific, Wahkiakum, Klickitat & Stevens
(360) 905-2135
Eastern Spokane, Whitman, Adams, Lincoln, Ferry, Stevens & Pend Oreille
(509) 324-6550
South Central Kittitas, Asotin, Columbia, Walla Walla, Franklin, Benton, Garfield, & Yakima
(509) 577-1985
North Central Chelan, Douglas, Grant, & Okanogan
(509) 667-3080
Statewide
IRT Program
E-mail: Vince Fairhurst
(360) 705-7287