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State ferries on-time performance tops 98 percent

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Date:  Friday, June 29, 2012

Daniela Bremmer, WSDOT director of strategic assessment, 360-705-7953 (Olympia)
Marta Coursey, WSF director of communications, 206-515-3918 (Seattle)

OLYMPIA – Whether crossing the Puget Sound or winding their way through the San Juan Islands, Washington State Ferries riders enjoy one of the most reliable ferry systems in the world. In the first part of 2012, that reliability along with on-time performance got even better.

WSF’s efficiencies are among dozens of topics covered in the most recent edition of the Gray Notebook – the Washington State Department of Transportation’s quarterly performance report on the state’s transportation system.

On-time sailings for WSDOT’s Ferries Division exceeded 98 percent last quarter, a 1 percent improvement over the previous quarter’s already notable on-time record. This also represents a 3 percent boost over the same quarter in 2011.

In March, four of WSF’s 10 routes achieved 100 percent on-time performance. A sailing is considered on time when it sets sail within 10 minutes of its scheduled departure time – a common industry standard.

Reliability also rose over last fiscal year. WSF cut missed trips by more than half – from 361 to 163 – raising average reliability to 99.6 percent.

“Getting people where they need to go in a safe, reliable and timely fashion is what we aim for every day,” said David Moseley, WSDOT assistant secretary, ferries division. “It’s great to see that we’re successfully accomplishing this.”

WSF shares its on-time performance with riders by posting updated statistics on all vessels and at all the terminals each month. Customers can also follow the monthly progress on WSF’s accountability website.

To find out more about WSDOT accountability and view the Gray Notebook 45, or the condensed “Lite” version, visit


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