Good To Go! customer service will process requests for transponders and transponder shields within three (3) business days. These products will be sent by USPS mail.
Answers to Common Questions are also available on-line.
E-mail Customer Service:
Goodtogo@goodtogo.wsdot.wa.gov
Phone:
1-866-936-8246
1-866-WDOT2GO
Hours: 8 a.m. - 5 p.m. Monday-Friday and 9 a.m. - 1 p.m. Saturday
Extended hours May 3, 2008 9 a.m. to 5 p.m.
May 5-9, 2008 7 a.m. to 7 p.m.
Customer service center locations:
Gig Harbor
3212 50th Street Court NW, Suite 200
Gig Harbor, WA 98335
Located behind the QFC off Olympic Drive and 50th St. Ct. NW
Normal hours are 8 a.m. - 5 p.m. Monday-Friday, 9 a.m. - 1 p.m. Saturday
Mobile customer service center
The mobile customer service center will not be available if it rains.
- Friday May 2, 2008 2 p.m. to 7 p.m. (hours subject to change):
Wal-Mart, Renton
- Saturday May 3, 2008 (hours subject to change)
9:30 a.m. to 11:30 a.m. Lincoln and James Park-n-Ride, Kent
1 p.m. to 5 p.m.: Wal-Mart, Renton
- Monday May 5, 2008 1:30 p.m. to 7:30 p.m. (hours subject to change):
Wal-Mart, Auburn SuperMall
- Wednesday May 7, 2008 1:30 p.m. to 7:30 p.m. (hours subject to change):
Wal-Mart, Auburn SuperMall
Tacoma
2115 South 56th Street, Suite 306
Tacoma, WA 98409
Located off I-5 and 56th Street near the Tacoma Mall.
Normal hours are 8 a.m. - 5 p.m. Monday-Friday, 9 a.m. - 1 p.m. Saturday
Extended hours May 5-7, 2008 7 a.m. to 7 p.m.
Mail:
WSDOT - Good To Go!
PO Box 5050
Gig Harbor, WA 98335-5050
Fax:
253-853-4235
Contact Customer Service Manager
Jessica Yasenchak
Careers
For information related to careers with tolling operations, please visit the TransCore Careers page.
For information related to careers with WSDOT, please visit the WSDOT Employment page.