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Good To Go! Account Types

Pay Toll Bill OnlineGood To Go! customer sign inCustomer Service Hotline: 1-866-936-8246

A Good To Go! account is the cheapest and easiest way to pay tolls in Washington.

If you do not want to set up an account you can choose to Pay By Mail, except on SR 167 HOT lanes. Pay By Mail makes sense if you don't pay tolls often, but you'll be billed an additional $2 per trip. Or check out our visitor's guide for short term account options.

Before you open an account:
First, select the best Good To Go! pass for you. Unsure which pass is right for you? We can help.

If you need your pass right away, you can buy some kinds of passes in a participating retail store before you set up your account online. Or you, can order a pass online while you're setting up your account.

How to open an account:

How does payment work?

When you open your account, you deposit $30 to cover future tolls or passes. If you choose automatic replenishment, when your account balance reaches a low balance of $8, it will be automatically refilled with another $30 from your credit or debit card.

Account Options

Good To Go! Pass Account - best option for commuters

  • Pre-paid account.
  • At least one Good To Go! vehicle pass and license plate number are required. Passes range from $5-15 plus tax.
  • Works on the SR 520 Bridge, Tacoma Narrows Bridge, SR 167 HOT lanes and I-405 express toll lanes.
  • With a Good To Go! pass you'll pay the lowest toll rate.
  • Can have up to six vehicles and/or Good To Go! passes.

Pay By Plate Account - good option for infrequent toll payers

  • Pre-paid account.
  • A Good To Go! pass is not required. Just register each vehicle's license plate on your account.
  • Does not work to pay tolls on the SR 167 Hot Lanes.
  • Vehicles that use Pay By Plate will be charged the posted Good To Go! pass toll rate plus a 25-cent fee per toll transaction.
  • Can have an unlimited number of vehicles.
  • Note: If you have a Pay By Plate account, you must call customer service to buy a pass. You cannot buy a pass online.

Short Term Account - best option for visitors and rental car drivers

  • Can be opened within 72 hours after using a tolled facility or prior to planned travel.
  • Can have only one vehicle on a Short Term Account.
  • A Good To Go! pass is not required. Just register each vehicle's license plate on your account.
  • Works on SR 520 Bridge, Tacoma Narrows Bridge and I-405 express toll lanes.
  • Short Term Account toll rates are 50-cents less than Pay By Mail toll rates.
  • Tolls are charged directly to your debit or credit card. It may take up to eight days to show up in your statement due to processing.
  • Valid for up to 14 days and then it automatically closes.

Commercial Accounts

  • Customers with more than six vehicles can open a Commercial Account that can have unlimited vehicles. Visit Commercial Accounts page to learn more.

Government Agency Accounts

Unregistered Pass Account

  • Pre-paid account.
  • Can only be set up in person at a walk-in customer service center.
  • No identifying personal information required.
  • You may choose to provide an email address to receive statements, and may establish read-only online account access.
  • At least one pass must be assigned to the account.
  • If a toll transaction cannot be posted to the account, a toll bill will be sent in the mail to the registered vehicle owner.
  • Pre-paid funds cannot be refunded if an unregistered account is closed.

Account Maintenance

Visit Good To Go! account maintenance page to learn more about how to add money, add/remove vehicles, add/remove passes, update account information, and other information.

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How to close an account?

Customers may close their account at any time and receive a full refund of the remaining balance (except unregistered pass accounts). No closing cost will be charged.

To close your account, you must fill out the Good To Go! Request to Close Account (pdf 113 kb ) form and return it to customer service.

If you open a Short Term Account, it will close automatically after 14 days, and it is not necessary you fill out a form.

The form can be sent to Good To Go! by:

Note: If you have recently moved, please provide your new address on the form so the refund check is mailed to the correct address.


Good To Go! Account Fees

Fee Type When is the fee charged? Fee amount
Inactive account closing fee* This fee is charged when customer service closes an account after 24 consecutive months of inactivity (no toll usage)* $5 per account
Photo enforced fee (Pay By Plate fee) If you register your license plate on a Good To Go! Pass Account and don't install a pass or your pass isn't read 25 cents per toll transaction
Paper statements and reprinting fee Upon each mailing of a paper statement at the account holder's request $1.50 for the first three pages, and 50 cents for each additional page.

* Good To Go! makes two attempts to reach a customer before closing an account; one after 18 months of no activity and again after 24 months before closing the account. An account is closed and a $5 fee is charged after 24 months of no activity.

Good To Go! Forms

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