What is PrintAtHome?
PrintAtHome is an option available through Wave2Go that allows you to order tickets online. The tickets are then sent to you by e-mail, and you print them at your convenience from your computer and printer. Your tickets will have a barcode on them that will be scanned at the terminal before boarding the ferry. Having your single ride tickets, Multi-Ride Commuter Card, Senior/Disabled Convenience Card or Monthly Pass pre-printed will save you time when you arrive at the ferry terminal.
How Does it Work
When you choose a PrintAtHome ticket, you will see a confirmation screen at the end of your order. The Order Confrimation screen will have a confirmation number (starting with the date of purchase) and summarizes your purchase.
Next, check your email IN box for a subject line that says, "Wave2Go Web Store Order". This will be the email containing your purchase/tickets attached as an Adobe PDF.
Open the attachment and print the tickets from your computer printer.
TIP: Be certain that your e-mail provider does not block messages with attachments. In order to successfully use this ticket it must be printed as sent - full 8 1/2 by 11 paper. Please be sure to carefully fold the paper.
What do I need to PrintAtHome?
You will need Adobe Acrobat Reader. If you don’t have it, you can download it free at ADOBE. Any inkjet or laser printer with a resolution on 300 dpi or more can print your tickets. (Check your printer’s manual if you’re not sure).
Use 8.5” x 11” plain white paper. Be sure to let the ink dry before handling the printed ticket near the barcode.
Is PrintAtHome available for all fares?
Vehicles over 20 feet long or more than 7’6” tall are required to pay at the tollbooth. There are several types of general fares available through the web store but WSF needs the exact measurements of over-length or over-height vehicles to ensure that the correct fare is charged.
Can I print or copy my ticket.
The barcode on your ticket is what allows boarding. Anyone with the barcode can use your ticket, so treat it as if it was cash or a credit card.
If I don’t receive my tickets via e-mail?
Contact us at wave2go@wsdot.wa.gov or call Customer Service at 1-888-808-7977 and we can help you with your order. That’s why we recommended printing or saving your Order Confirmation e-mail.